Return & Refund Policy

At SKBN-Market Plus LLC, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we're here to help. Please review our return and refund policy below.

Returns

We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.

To initiate a return, please follow these steps:

• Contact our customer support team at info@skbn-marketplus.com to request a return authorization.
• Pack the item securely in its original packaging, including all accessories and documentation.
• Include the return authorization number provided by our team on the outside of the package.
• Ship the item to the address provided by our customer support team.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.

Please note:

• Shipping costs are non-refundable.
• If the item is not returned in its original condition, you may be subject to a restocking fee or partial refund.

Exchanges

If you need to exchange an item for a different size, color, or model, please contact us at info@skbn-marketplus.com. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@skbn-marketplus.com. We will gladly replace the item or issue a full refund, including shipping costs.

Questions?

If you have any questions about our return and refund policy, please don't hesitate to contact us at info@skbn-marketplus.com. We're here to help!